What are valid forms of proof of residence?

Modified on Tue, 29 Nov 2022 at 02:37 AM

As part of KYC'ing (Know Your Customer) with Severus, we require customers to provide a valid form of proof of residence.


Please note, valid proof of residence documentation must reflect your name and physical residential address.


Below is a list of valid documents that Severus accepts:


  • Utility bill, e.g. municipal water and lights account or property managing agent statement
  • Bank statement
  • Municipal councillor’s letter
  • Tax certificate
  • Recent active lease or rental agreement
  • Municipal rates and taxes invoice not older than 3 months
  • Account statement from a NCR (National Credit Regulator) registered service provider (NCR number must be visible/recorded on the document)
  • Security service providers registered with PSIRA (Private Security Industry Regulatory Authority), e.g. Chubb, ADT (PSIRA number must be visible/ recorded on the document)
  • Telephone or cellular telephone statement
  • Official SARS document (not eFiling documentation)
  • Valid television license renewal letter
  • Television license renewal/confirmation letter
  • Subscription TV, e.g. MultiChoice statement
  • Home loan statement
  • Long/short term insurance policy documents from a Financial Services Provider (FSB number must be visible/recorded on the document)
  • Motor vehicle registration/license documents
  • Body corporate/governing body letter or statement
  • Official employer letter for employees residing on company/ institution premises
  • Official university/technicon/college or tertiary institution registration letter
  • Affidavit to confirm address (only applicable to individuals)
  • Posted traffic fine from a Metro police department (E-toll statements are not accepted)
  • Medical aid statement or policy document (policy number must be visible on the document)
  • Letter from municipality confirming residential address
  • Tribal authority letter confirming residential address


Note that all documents must be less than three months old except for:


  • Signed lease or rental agreement (less than one year old)
  • Home loan statement from another financial institution (less than six months old)
  • Official SARS document (less than one year old)
  • Long/Short-term insurance policy documents from another financial services provider (less than one year old)
  • Body corporate/governing body letter or statement (less than one year old)
  • Motor vehicle registration/licence documents (less than one year old)
  • Television licence renewal confirmation letter (less than one year old)


Lastly, it's not required to show other sensitive information such as your bank transactions or balances, these can be redacted (blurred, blacked out). However, please ensure to supply a document that is not cropped or folded as this may result in the rejection of your KYC.

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